Job Description

Job Description and Duties

Under direct supervision from the Business Services Officer (BSO) II (Supervisor). The BSO I (Supervisor) plans and directs a wide variety of business services functions necessary to support mail services for 7 Divisions within DOJ generating up to 10,000 pieces per day, coordinating services between 10 DOJ buildings located throughout the Sacramento Area. Provides daily first line supervision and direction to staff and reassigns staff and workload to meet changing priorities. 

Oversees all Mailroom functions; pick up and receiving of all incoming mail, overnight and delivery packages, including legal correspondence, document research, court filings, courier mail, interdepartmental mail, messenger and other delivery services. Oversees the processing of mail, including scanning, packaging, opening, sorting, pick up and delivery to and from all Greater Sacramento area locations. Prepares monthly reports on postage expenditures and monitors postage and business reply services accounts. Maintains necessary levels of postage. Works with the U.S. Postal Service and other vendors concerning services provided and compliance to new regulations.

Oversees Priority deadlines and recommends alternative service options, for optimal and efficient completion of customer requests. Plans and coordinates any outside vendor services, working with various Divisions to keep costs down and services within quality, quantity, and timeliness.

Facilitates the procurement of minor and major equipment for the mailroom and delivery vehicles. Determines if supplies and equipment meet the needs of the office and makes recommendations for equipment replacement. Coordinates repair and maintenance of Mailroom and delivery equipment, ensuring that equipment is fully operational at all times. Maintains proper records and tracking systems for all expenditures, including purchase request forms, service authorization forms, may include Cal-Card invoices, and ensures timely payment of invoices under scope of responsibility. Provides training and regularly updates staff of policies and procedures, including health and safety practices when operating mailroom and delivery equipment.

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Working Conditions

This is a fully in-office position and will require you to report to the office 5 days a week.

Special Requirements

• The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

• A fingerprint check will be required.
• Clearly indicate the Job Control Code (JC-489253) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
• Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education duties.  All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process.
• If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma.  An official transcript will be required upon appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

-The ability to work professionally in a diverse atmosphere.

-Supervisory experience and the ability to manage multiple projects while meeting daily deadlines.

-Excellent written and verbal communication skills.

-Knowledge of, and experience with management of industrial or office buildings, service contracts, and solicitation of and awarding of vendor bids.

-Specific mail processing.

-Knowledge of, and experience with vehicle pool PM/servicing.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Examination Link

Business Services Officer I (Supervisor)

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is being required to obtain information regarding each applicant’s knowledge, skills, and abilities as related to this position.The completed SOQ must be no more than two pages, single-spaced, and 12-point font. Your document needs to be titled “Statement of Qualifications” and contain your full name on all pages. In your SOQ, describe your experience as it relates to the questions/topics below, numbering your responses to match the questions topics.

  1. Describe a situation when you had to complete a high priority task or assignment with multiple interruptions and other demands.

  2. Describe a situation in which you worked as part of a team to achieve a common goal. What was the goal? What was the outcome?
  3. Provide an example of a time where you demonstrated superior customer service

Job Tags

Permanent employment, Full time, Work at office, Night shift,

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