Job Description

We are hiring a motivated, people-oriented Customer Service Representative to join our growing nonprofit outreach team . This entry-level role is perfect for individuals looking to start a purpose-driven career in community engagement, fundraising, nonprofit marketing, or public relations .

No prior experience required — we provide full paid training, mentorship, and opportunities for growth .

About the Role

As a Customer Service Representative , you will represent nationally recognized nonprofit organizations , engage directly with the public, and help increase awareness and support for meaningful charitable causes. You will interact with donors, volunteers, and community members, attend local events, and bring energy, professionalism, and compassion to every outreach opportunity.

If you enjoy face-to-face customer service, community outreach, and nonprofit work , this role is a great entry point for building a career with social impact .

Key Responsibilities

• Serve as the primary point of contact for donors, supporters, and community members
• Clearly communicate nonprofit missions, programs, and fundraising initiatives
• Build and maintain strong relationships to increase donor engagement and public awareness
• Assist with planning and executing outreach campaigns, fundraising drives, and community events
• Represent nonprofit partners at local events, festivals, markets, and public gatherings
• Provide professional, positive, and compassionate customer service at all times

Qualifications

• Excellent communication and interpersonal skills
• Friendly, outgoing, and team-oriented personality
• Passion for nonprofit work, community service, and helping others
• Comfortable engaging with the public in fast-paced, dynamic environments
• No prior experience required — full paid training provided
• Must be 18+ and legally authorized to work in the U.S.

What We Offer

• Paid training in customer service, nonprofit outreach, and fundraising
• Clear career advancement opportunities in leadership, management, and campaign coordination
• Travel opportunities to regional and national nonprofit events
• Supportive, inclusive team culture where your work directly contributes to social impact

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